Returns & Warranty

Warranty on faulty or damaged items

Every product we sell is covered by a minimum 12-month warranty against faults or damage, unless a longer warranty period is stated on the individual product listing.

This doesn't cover normal wear and tear, damage from improper assembly or modification, misuse, or inadequate care — and it doesn't extend to accessories or bonus items included with a product. Cosmetic damage to outer packaging alone (with the product itself unaffected) also isn't covered. We do not provide returns or refunds due to change of mind.

If something arrives faulty or develops a fault, email us with your order number and photos or video showing the issue. We'll assess it and work out the right outcome — repair, replacement, or refund — depending on the situation.

This is in addition to, and doesn't limit, any guarantees you're entitled to under Australian Consumer Law.

Get in touch

For any return, warranty claim, or question about an order, email hello@marinegear.com.au with your order details.